Servicing & Maintenance

Heat pump servicing & maintenance

Annual servicing and performance checks to keep the system running the way it was designed to — most running-cost problems show up in year one and are fixable if caught early.

Annual servicing Performance checks Any brand serviced
Why it matters

A heat pump is a system, not an appliance

Left unchecked, small drifts in flow temperature or controls settings quietly push running costs up over time.

01

Performance checks

Flow temperatures, controls and system behaviour reviewed against how it was designed to run.

02

Early problem catching

Most efficiency and running-cost issues show up in year one and are straightforward to fix if caught early.

03

Any brand, any installer

We service systems we didn't originally install — not just our own.

What's included

What happens at a service visit

Check

System inspection

Refrigerant, electrical connections, filters and outdoor unit checked against manufacturer spec.

Tune

Performance tuning

Flow temperatures and weather compensation reviewed and adjusted if they've drifted from the original design.

Report

Plain-English report

What was checked, what was changed, and anything worth keeping an eye on before the next visit.

The process

What to expect

01

Book a visit

Tell us the make, model and roughly how old the system is.

02

On-site service

Full inspection and performance check, usually within an hour or two.

03

Report & recommendations

Any adjustments made on the day, plus anything worth planning for ahead of next year.

What we often find

Common issues on unserviced systems

Flow temperatures drifting up

Settings quietly adjusted over time, running the system hotter than it needs to.

Weather compensation never revisited

Set once at install and left unchanged despite the property or usage changing.

Filters & outdoor unit neglected

Reduced airflow and efficiency from routine maintenance being skipped.

Questions

Servicing FAQs

How often should a heat pump be serviced?

Annually, in line with most manufacturer warranty requirements and to catch efficiency drift early.

Will you service a system you didn't install?

Yes — we service most major brands, not just systems we've installed ourselves.

Does servicing affect my warranty?

Most manufacturers require annual servicing to keep the warranty valid, so it's worth checking your system's terms.

What if something needs fixing?

We'll flag it in the report with a clear explanation and a quote before any further work goes ahead.

Get started

Keep your system running the way it was designed to

Book a service visit or ask a question first — whichever's easier.

Book a service