Heat Pump Servicing & Maintenance
Annual servicing, maintenance and optimisation to keep your heat pump running efficiently, reliably and comfortably all year round.
✓ Annual servicing ✓ System optimisation ✓ Existing systems supported
Why servicing matters
Heat pumps work best when flow temperatures, controls and system settings are checked regularly. A properly maintained system can improve efficiency, comfort and long-term reliability.
- Efficiency & performance checks
- Flow temperature optimisation
- Controls & weather compensation
- Filters, pressures & system health
What’s included in a heat pump service?
A heat pump service is more than just a quick inspection. The system should be checked properly to help maintain efficiency and reliable operation.
System inspection
Visual checks of the outdoor unit, pipework, condensate, electrics and overall system condition.
Filter cleaning
Cleaning and checking filters to help maintain circulation and efficient operation.
Performance checks
Checking operating temperatures, pressures and overall system performance.
Flow temperatures
Checking flow temperature settings and making adjustments where appropriate.
Controls & settings
Reviewing heating schedules, controls and weather compensation settings.
Hot water checks
Checking cylinder operation, temperatures and domestic hot water performance.
Heat pump service plans
Simple service and maintenance plans designed to help keep your heat pump running smoothly year after year.
ESSENTIAL
Annual Service
Annual inspection and maintenance checks for ongoing system health and warranty support.
- Annual service visit
- Filter cleaning
- System inspection
- Performance checks
COMPLETE
Service & Optimisation
Additional optimisation checks focused on improving efficiency, comfort and system performance.
- Annual service visit
- Controls review
- Flow temperature checks
- Weather compensation optimisation
PREMIUM
Priority Support
Ongoing support and optimisation for homeowners wanting long-term peace of mind.
- Priority support
- Annual optimisation checks
- Performance monitoring guidance
- Service reminders
Optimising existing heat pump systems
Many heat pumps are capable of running more efficiently with the correct settings and adjustments. Optimisation can help improve comfort, reduce cycling and improve long-term performance.
- Weather compensation adjustments
- Flow temperature optimisation
- Heating schedule reviews
- Efficiency focused setup
Existing systems welcome
We also service and optimise systems not originally installed by Aeriva.
Whether your system needs annual maintenance, settings adjustments or performance checks, we may still be able to help.
Heat pump servicing FAQs
How often should a heat pump be serviced?
Most heat pumps should be serviced annually to help maintain efficiency, warranty support and reliable operation.
Can poor settings increase running costs?
Yes. Incorrect flow temperatures, controls or compensation settings can reduce efficiency and increase electricity use.
Can you service systems you didn’t install?
In many cases yes, subject to the system type, condition and location.
What brands do you work with?
We work with a range of modern air source heat pump systems and controls.
Looking after your heat pump long-term
Book a service, enquire about service plans or request optimisation support for your system.