MCS Certified Heat Pump Installation

Air Source Heat Pump Installation

Survey-led air source heat pump installation designed around your home, heat loss, radiators, hot water and long-term efficiency.

✓ BUS grant guidance    ✓ Low flow design    ✓ Install • Service • Optimisation

Designed before it’s installed

A good heat pump installation starts with the design, not the outdoor unit. We look at heat loss, flow temperatures, radiator suitability and hot water requirements before recommending a system.

  • Property heat loss
  • Radiator and emitter checks
  • Hot water cylinder planning
  • Low flow temperature design

Proper heat pump design matters

Heat pumps work brilliantly when the system is designed around the property. Poor design is where most bad experiences come from.

Heat loss first

We calculate what the home actually needs, rather than simply replacing a boiler like-for-like.

Low flow temperatures

Lower flow temperatures help the heat pump run more efficiently and keep the home consistently warm.

Radiator suitability

Some radiators may be suitable already, while others may need upgrading for better low-temperature performance.

Our installation process

A simple, survey-led process from first estimate through to installation, commissioning and optimisation.

1 — Estimate

Start with a quick online estimate to understand likely suitability, grant support and cost after grant.

2 — Survey

We check the property properly, including emitters, hot water, pipework and outdoor unit location.

3 — Design

The system is designed around heat loss, flow temperatures, comfort and efficient long-term running.

4 — Install

Installation is completed carefully with the correct cylinder, controls, pipework and commissioning.

5 — Optimise

After installation, settings and controls are checked so the system runs as efficiently as possible.

Available Grants

Boiler Upgrade Scheme support

Eligible air source heat pump installations may qualify for government grant support through the Boiler Upgrade Scheme.

  • Standard BUS grant support available for eligible homes
  • Oil and LPG homes may qualify for increased support
  • MCS certified route required for grant applications

£7,500

Typical grant support for eligible air source heat pump installations.

What’s included in a heat pump installation?

Every property is different, but a properly designed installation may include much more than just the outdoor unit.

Heat pump unit

Correctly sized outdoor air source heat pump selected for the home and heat loss.

Hot water cylinder

New or existing cylinder assessed for suitability with a modern heat pump system.

Radiator upgrades

Where needed, radiators can be upgraded to support lower flow temperature operation.

Controls

Controls and settings configured to suit the property and heating system.

Commissioning

The system is commissioned and checked so it runs properly from day one.

Handover

Clear handover guidance so you understand how to use your new heating system.

Heat pump installation FAQs

How long does a heat pump installation take?

Most installations take a few days, depending on the property, cylinder work, radiator upgrades and pipework changes required.

Will I need new radiators?

Not always. Some existing radiators may be suitable, but others may need upgrading to keep flow temperatures lower and improve efficiency.

Can I keep my existing cylinder?

Possibly. The cylinder needs checking to confirm whether it is suitable for heat pump use. In many cases, a dedicated heat pump cylinder is recommended.

Do heat pumps work in winter?

Yes. When designed correctly, a heat pump can keep the home warm in winter by running steadily at suitable flow temperatures.

Can I get a grant?

Many homes may qualify for Boiler Upgrade Scheme support, subject to eligibility and the installation route. We can guide you through this.

Ready to see if a heat pump is right for your home?

Start with a simple online estimate, then book a proper home survey when you’re ready.